Our classes are designed to support all fitness levels, from beginners to seasoned movers. Every session includes modifications and progressions, allowing you to grow confidently in your practice. With intentionally small class sizes, our certified instructors offer personalized guidance, ensuring your movement is both safe and effective.

If you experience chronic back pain, joint discomfort, or a complex medical condition, we recommend starting with a private session to assess your needs and tailor the experience to your body.

Yes pre-registration is required for all classes due to our intentionally small group sizes. For a better experience, we recommend downloading the Pilab app to easily manage your schedule on the go.

Classes can be reserved online via Mindbody or through the Pilab app. Booking opens 7 days in advance, giving you time to plan your visits. Booking for members open 8 days in advance.

Participants must be 16 years or older to join group classes. If you're under 18, a parent or guardian’s signed consent is required before your first session.

Yes, we offer two private showers for your convenience: a women-only shower and a unisex shower, both individually locked for privacy. Our studio also includes two locker rooms, one for women and one for men, equipped with essentials to refresh post-class.

There is plenty of parking around Pilab. You’ll find several spaces right on the street directly in front of the studio. Also, just across the street, diagonally, there is the free public parking lot at Saint-Sauveur’s City.

To maintain a focused and uninterrupted experience, late arrivals will not be permitted. Doors are locked at the start of class. We recommend arriving at least 10 minutes early to settle in. Doors open 10 minutes before class begins.

We follow an 8-hour cancellation policy. You can cancel any class at least 8 hours in advance with no penalty by logging into your account online. If you cancel within 8 hours of the class or miss your session without notice, the class credit will be deducted from your account.

Phones are allowed in the studio, but please keep them on silent and use them discreetly. Avoid any use that might disturb others or compromise their privacy. Help us maintain a calm, respectful space for all.

We highly recommend joining the waitlist if your class is full. Spots often open up!

Waitlisted bookings are treated just like regular reservations. If you're on the waitlist, we assume you're available to attend. You can remove yourself from the waitlist at any time without penalty if your availability changes.

You may be added to class up to 2 hours before the start time. If a spot opens:

- More than 8 hours in advance: You'll be automatically added to the class and notified by text or email. If you're no longer able to attend, you can cancel without penalty as long as it's still outside the 8-hour window.


- Less than 8 hours before class: You’ll also be automatically added and notified. However, at this point, our late cancellation policy applies, and you will not be able to cancel without forfeiting your class credit.

In some cases, payment may be required to hold your waitlist spot. If you’re not added to the class, your credit will stay on your account for future use.

Being a member comes with exclusive benefits, including:
– 10% off all boutique items
– Priority booking access. Reserve your spot 8 days in advance instead of 7 days.
– Preferred pricing on classes and services
– Early spot selection in class for your favorite reformer or mat space

All memberships come with a minimum 3-month commitment. After this initial period, you may cancel at any time with 30 days notice, submitted via email to info@pilab.ca.